Terms of Service

Terms of Service

Last updated: April 5, 2026

Overview

This website is operated by Haven & Home Co. By visiting our site and/or purchasing from us, you agree to these Terms of Service. Please read them carefully.

Online Store Terms

You may not use our products or services for any illegal or unauthorized purpose. You must not transmit any worms, viruses, or destructive code. A breach of any of these Terms will result in termination of your access.

Accuracy of Information

We make every effort to display products accurately, including colors, dimensions, and descriptions. However, we cannot guarantee that your monitor's display will be accurate. We reserve the right to correct errors, inaccuracies, or omissions and to update information at any time without notice.

Products and Pricing

Prices are subject to change without notice. We reserve the right to discontinue any product at any time. We are not liable if information on this site is inaccurate, incomplete, or not current.

Purchases

We reserve the right to refuse any order. We may limit or cancel quantities purchased per person, household, or order. In the event we cancel an order, we will contact you using the email or phone number provided at the time of order.

Payment

We accept payment through Shopify Payments, PayPal, Apple Pay, Google Pay, and major credit cards. All payments are processed securely through our payment providers. You agree to provide current, complete, and accurate purchase and account information.

Shipping and Delivery

Shipping times are estimates and are not guaranteed. We are not responsible for delays caused by carriers, customs, weather, or other factors outside our control. Risk of loss and title for items pass to you upon delivery to the carrier.

Wellness Product Disclaimer

IMPORTANT: Certain products sold on this site, including but not limited to infrared saunas, fitness trackers, smart watches, body composition scales, and wellness accessories, are intended for general wellness and relaxation purposes only. These products are NOT medical devices. They are NOT intended to diagnose, treat, cure, or prevent any disease or medical condition. They have NOT been evaluated or cleared by the U.S. Food and Drug Administration (FDA) or any equivalent regulatory authority.

Biometric readings from fitness trackers and scales (including heart rate, body composition, and similar metrics) are estimates only and should not be used to make medical decisions. Always consult a qualified healthcare professional for medical assessments, diagnoses, and treatment.

If you have any medical condition, are pregnant, take medications, or have an implanted medical device (such as a pacemaker), consult your physician before using any wellness product purchased from this site.

Digital Products

Digital products (ebooks, courses, apps, and digital downloads) are delivered electronically after purchase. Due to the nature of digital goods, all sales of digital products are final and non-refundable unless the product is defective or inaccessible. You receive a personal, non-transferable license to use the digital product for your own use. Redistribution, resale, or sharing of digital products is prohibited.

Intellectual Property

All content on this site, including text, graphics, logos, images, product descriptions, and digital products, is the property of Haven & Home Co. or its content suppliers and is protected by applicable copyright and trademark laws.

Limitation of Liability

To the fullest extent permitted by law, Haven & Home Co. shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of your use of or inability to use our products or services. Our total liability shall not exceed the amount you paid for the specific product or service giving rise to the claim.

Indemnification

You agree to indemnify and hold harmless Haven & Home Co. from any claims, damages, obligations, losses, or expenses arising from your violation of these Terms or your use of the site.

Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Florida, United States, without regard to its conflict of law provisions.

Changes

We reserve the right to update or modify these Terms at any time. Changes take effect immediately upon posting. Your continued use of the site constitutes acceptance of the modified Terms.

Contact

Questions about these Terms should be sent to: legal@mycustomstore.net